Privacy Policy

Last updated: 10th Feb 2026.

Kibali Cleaning Services respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services.

We may collect the following types of information:
• Personal details such as name, phone number, email address, and physical address
• Booking and service-related information
• Communication details when you contact us
• Website usage data (such as pages visited and interactions)

We use your information to:
• Process and manage bookings
• Deliver cleaning services effectively
• Communicate with you regarding services or inquiries
• Improve our website, services, and customer experience
• Comply with legal and regulatory requirements

Kibali Cleaning Services does not sell or rent your personal information. We may share information only:
• With service providers assisting in operations (under confidentiality obligations)
• When required by law or legal authorities
• To protect our legal rights or prevent fraud

We implement reasonable technical and organizational measures to safeguard your personal data against unauthorized access, loss, or misuse. Access to personal information is limited to authorized personnel only.

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to meet legal obligations.

In accordance with the Kenya Data Protection Act, 2019, you have the right to:
• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data, where applicable
• Withdraw consent to data processing

Our website may use cookies to improve functionality and user experience. For more information, please refer to our Cookies Policy.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Email: info@kibalicleaning.co.ke
Phone: 0723 318 082